How to Make an Appointment
If you have health insurance, mental health should be covered. To be completely sure that your visit will be covered, contact your health insurance carrier to make sure that the provider you have chosen is covered under your insurance (if they are an “in-network” provider). If they are not, ask your carrier for a list of the providers in your area that are covered.
Here are some questions to ask when making a appointment, if they don’t offer this information when you call:
- Are you accepting new patients?
- Do you accept my insurance?
- When is the next available appointment? (let them know dates/times that work for you)
- Ask what you need to bring to your first appointment?
- What supports/interventions can I access or can you suggest while I am waiting for my appointment? If the wait for an appointment seems too long, contact your health insurance carrier and ask for help.
If you feel that you need immediate help, call 9-1-1 or your local police department.
- Ask the provider to send any paperwork that needs to be filled out. This way you can take your time filling it out and not feel stressed at the time of your appointment.
- Document your conditions. Be sure to take notes of what triggers are or what behaviors you are noticing. Document these for at least one week, longer if possible, so your provider can see the any patterns that may be occurring.
- Before your first appointment, make sure you have your insurance card. If you have not received it prior to your appointment, call your insurance carrier to get it. If you cannot get it in time for your appointment have your insurance carrier contact the provider with the information. This will make your appointment go more smoothly. Be sure to remember the paperwork that you filled out.
Know Your Rights; Get Help If They Are Violated
- Contact Disability Rights Wisconsin (DRW) (414) 773-4646 OR 800-928-8778.
For a full set of resources including the ability to search based on category, type of client served, and payment accepted, check out the MHA Wisconsin website.